A Gift of Appreciation from ORB
Order Processing Duration
Orders are typically processed within 2 to 5 business days before they are dispatched, unless otherwise specified. After shipping, UPS usually takes 2 to 7 business days for delivery. To provide more accurate delivery estimates, tracking numbers will be furnished. Kindly be aware that customized orders might necessitate 2 to 3 weeks for delivery.
No-Cost Shipping to USA & Canada
Our shipments employ UPS ground service. Shipping to the contiguous United States and Canada incurs no charges for all products. However, additional duties and taxes may apply based on your local province.
We regret being unable to schedule precise delivery dates or times, or to provide advance notifications before delivery. If you're unavailable to receive your package, the shipping courier might either leave the package at your residence or leave a notification.
For oversized items exceeding the dimensions or weight viable for ground couriers, transportation will be facilitated via LTL trucking. The delivery of these orders could take up to 2 weeks from the shipment date. The trucking company will communicate with you to arrange a suitable delivery appointment. Items will be delivered to the curbside of the address, and it remains the customer's responsibility to transport them to their ultimate destination. Please thoroughly inspect your order upon receipt to ensure the merchandise is intact. In the event of visible packaging damage, promptly open the item to inspect its contents, and request the driver's inspection. Detail a precise description of the damage on both your copy and UPS Freight's copy of the delivery receipt. If the merchandise appears irreparably damaged, it should be declined, and you should promptly notify us to report the damage.